Connect With Le Gia Solutions
Our team of experts is always ready to support you 24/7. Contact us through the appropriate channel for quick and professional answers.
Official Contact Channels
Choose the contact channel that suits your needs. Each channel has a professional support team.
Telegram
Main support channel with fastest response. Suitable for technical consultation, bug reports and direct support.
YouTube
Treasure trove of detailed tutorial videos. Suitable for learning how to use AMK and other automation tools.
Zalo
Friendly support channel for Vietnamese users. Suitable for detailed consultation and personalized support.
Frequently Asked Questions
Learn about common questions before contacting to save time
How to contact support fastest?
Telegram is the fastest response channel (< 30 minutes). Zalo is suitable for regular consultation. YouTube has complete tutorial videos for self-solving.
Is there support outside business hours?
Yes! We provide 24/7 support via Telegram and Zalo. Team has night shifts to ensure response at all times.
What should I prepare when contacting support?
Prepare: detailed error information, screenshots, AMK version in use, operating system. This helps us provide faster support.
Can I call directly?
We do not support phone calls. All support is provided via text to ensure accurate information and reference capability.
Do you support remote desktop?
Yes! For complex issues, team can provide remote support via TeamViewer or AnyDesk after customer information verification.
How to stay updated with latest news?
Subscribe to YouTube channel for new videos, join Telegram group for news updates, and follow Zalo OA for important notifications.